Research Output 2002 2016

  • 177 Citations
  • 8 h-Index
  • 17 Article
  • 3 Conference contribution
Filter
Article
2016
Innovation
Customer satisfaction
Electronics industry
Automotive industry
Machinery

ISO 9000 implementation and performance: Empirical evidence from Vietnamese companies

Phan, A. C., Nguyen, M. H., Luong, H. V. M. & Matsui, Y. 2016 In : International Journal of Productivity and Quality Management. 18, 1, p. 53-77 25 p.

Research output: Contribution to journalArticle

Statistical analysis
Quality management
2015

Empirical study on transferability of kaizen practices in Vietnamese manufacturing companies

Anh, P. C., Yen, T. T. H. & Matsui, Y. 2015 Jan 14 In : Asian Social Science. 11, 4, p. 65-76 12 p.

Research output: Contribution to journalArticle

suggestion system
manufacturing
enterprise
practice
Vietnamese

Retailer service quality and customer loyalty: Empirical evidence in Vietnam

Ha, N. T., Minh, N. H., Anh, P. C. & Matsui, Y. 2015 Jan 14 In : Asian Social Science. 11, 4, p. 90-101 12 p.

Research output: Contribution to journalArticle

quality
service
loyalty
customer
problem solving

Service quality and customer satisfaction: A case study of hotel industry in Vietnam

Minh, N. H., Thu Ha, N., Chi Anh, P. & Matsui, Y. 2015 In : Asian Social Science. 11, 10, p. 73-85 13 p.

Research output: Contribution to journalArticle

customer
service
satisfaction
quality
empathy
5 Citations

The impact of hard and soft quality management on quality and innovation performance: An empirical study

Zeng, J., Anh Phan, C. & Matsui, Y. 2015 Apr 1 In : International Journal of Production Economics. 162, p. 216-226 11 p.

Research output: Contribution to journalArticle

Quality management
Innovation
Quality control
Managers
Personnel
2013
2 Citations

Shop-floor communication and process management for quality performance: An empirical analysis of quality management

Zeng, J., Anh, P. C. & Matsui, Y. 2013 Apr 1 In : Management Research Review. 36, 5, p. 454-477 24 p.

Research output: Contribution to journalArticle

Quality management
Interaction
Facilitation
Manufacturing
Operations management
9 Citations

Supply chain quality management practices and performance: An empirical study

Zeng, J., Phan, C. A. & Matsui, Y. 2013 Jun 1 In : Operations Management Research. 6, 1-2, p. 19-31 13 p.

Research output: Contribution to journalArticle

Quality management
Supply chain management
Customer satisfaction
Supply chains
Industry
2011
37 Citations

Quality management practices and competitive performance: Empirical evidence from Japanese manufacturing companies

Phan, A. C., Abdallah, A. B. & Matsui, Y. 2011 Oct 10 In : International Journal of Production Economics. 133, 2, p. 518-529 12 p.

Research output: Contribution to journalArticle

Quality management
Industry
8 Citations

Relationship between quality management information and operational performance: International perspective

Anh, P. C. & Matsui, Y. 2011 Apr 1 In : Management Research Review. 34, 5, p. 519-540 22 p.

Research output: Contribution to journalArticle

Quality management
Manufacturing
Information sharing
Data base
Statistical analysis
2010
8 Citations
Just in time production
Analysis of variance (ANOVA)
Communication
Costs
7 Citations
Quality management
Manufacturing
Survey data
Layout
Linkage
2009
12 Citations
Manufacturing
Quality management
International comparison
Korea
Strategic planning
2007
16 Citations

A comparative analysis of new product development by Italian and Japanese manufacturing companies: A case study

Matsui, Y., Filippini, R., Kitanaka, H. & Sato, O. 2007 Oct 1 In : International Journal of Production Economics. 110, 1-2, p. 16-24 9 p.

Research output: Contribution to journalArticle

Product development
Profitability
Industry
Marketing
53 Citations

An empirical analysis of just-in-time production in Japanese manufacturing companies

Matsui, Y. 2007 Jul In : International Journal of Production Economics. 108, 1-2, p. 153-164 12 p.

Research output: Contribution to journalArticle

Just in time production
Industry
Total quality management
Information systems
Personnel
2002
1 Citations

An international comparison study on benefits of production information systems

Matsui, Y. & Sato, O. 2002 Dec 1 In : International Journal of Operations and Quantitative Management. 8, 3, p. 191-214 24 p.

Research output: Contribution to journalArticle

Information technology
Information systems
Computer aided engineering
Electronic data interchange
Cost reduction
19 Citations
Human resource management
Quality management
Product design
Information systems
Industry