Research Center for Human Function Re-acquirement by Engineering

Research Output 2016 2016

Customer satisfaction
Electronics industry
Automotive industry

ISO 9000 implementation and performance: Empirical evidence from Vietnamese companies

Phan, A. C., Nguyen, M. H., Luong, H. V. M. & Matsui, Y. 2016 In : International Journal of Productivity and Quality Management. 18, 1, p. 53-77 25 p.

Research output: Contribution to journalArticle

Statistical analysis
Quality management